In 2025 Qantas disclosed a breach via a call-centre and third-party platform that exposed customer and frequent-flyer loyalty data.
Key facts
- Disclosed in 2025 and tied to a third-party/call-centre platform.
- Exposed customer contact details and loyalty-program information.
- Illustrates the risk introduced by outsourced and third-party systems.
- Part of a wider trend of supply-chain and vendor-driven breaches.
The lesson
Qantas highlights third-party risk: your data is only as safe as your vendors. Monitoring should extend across your supplier ecosystem.
How DarkThreatX helps
DarkThreatX monitors the dark web for breached records, leaked credentials and exposed data tied to your organisation, so you can detect exposure early. Run a free dark web scan or explore the platform.